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     Webmasters can get more useful solutions to upgrade their online support to satisfy their customer requirements through this remotely hosted service. New enquiries can be greeted with a welcome message and chat history helps to track their enquiry details for future use. operators can inform their availability to their customers using email facility. Text can be formatted using customizable fonts. Operator's profile page is allowed to view by customers. Opeartors can contact each other online. Any type of files such as music, graphics etc., can be uploaded. And several other facilities are available to provide an effective customer service.