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     This is the perfect application to provide customer support anytime, anywhere. Using this live chat utility you can increase sales by means of real-time customer service and can answer for all the technical as well as sales related questions of your website visitors. This tool helps you to know the status information of the online visitors and it does not need the visitors to login for doing chat. Web administrator can set predefined frequently used text, icons and images during chat session. This tool helps you to know the visitors's IP address, browser name and version, visitors current page etc.,