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     This program can be used by the administrators to maintain knowledge base to minimize their work in supporting via telephone and email. By using this program admin can allow customers to submit their questions straight to the knowledgebase to let the experts reply and to publish the question and answers immediately. This program permits admins to take control over the content and entire function of this program by providing users accounts facility and powerful admin area. It has several enhanced features for the benefit of the administrators and customers.